Freight visibility is something that the logistics industry has given a lot of thought and attention in recent years. This is due to the fact that freight visibility is an essential aspect of transporting freight. If you have to ask yourself why freight visibility is important, read all about it below:
Customer satisfaction
These days, customers are highly concerned with the tracking of their goods. They are less likely to choose a company that does not offer freight visibility, meaning that these companies are losing out on a lot of business. Customer interest in freight visibility is largely due to the fact that they have peace of mind knowing where their parcel is.
Freight management
Freight visibility is an essential part of the process of transporting goods as it ensures appropriate freight management. Not only does it keep everyone in the process updated with regards to the position of the freight. It also alerts individuals to any issues with the freight that need to be resolved. This process ensures that the shipment process flows smoothly and that any issues are resolved quickly and efficiently.
Supply chain necessity
Freight visibility is an essential business requirement in current times. The entire supply chain, including manufacturers and retailers, are requesting 100% freight visibility across the entire journey of the goods. It is no longer sufficient to show departure and arrival times as freight visibility is required to show the status of the goods with regards to their every movement – including the use of constant GPS-based updates.
