Choosing the right freight forwarder is imperative for the safety of the goods that you are shipping; however, there are so many freight forwarders around that it may be difficult to know which one is right for you. What you should take note of is that it’s not always the best idea to choose the first freight forwarder that you come across. If you aren’t sure how to choose the freight forwarder, here are a few tips for you:
Services
The first thing you need to consider when trying to choose the right freight forwarder is the different services that they offer. There’s no point in looking into a business that doesn’t offer the services you need as it is essential to ensure that they have the means to keep track of your goods while shipping them from their initial departure point right to the doorstep of their destination – just like Assured Freight does.
Experience
When choosing a freight forwarder, look for a business with experience. A business with experience will have been in the industry long enough to deal with various issues including reroutes, strikes and so much more. Assured Freight has over 17 years of experience, making us a great choice for all your freight forwarding needs.
Network
The next thing that you should think about when looking for a freight forwarder is whether they have the right global connections. Speak to them about their connections in the country that you are shipping to as this means that they will be able to provide you with the necessary information about your goods in a timely manner.
Certification
When looking at the various freight forwarders that could be the right choice for you, be sure to check their credentials and certifications. This will show you whether they have the necessary skills and training to handle your goods correctly. Most businesses will display these certificates on their websites, while others you may need to ask for.
Customer care
Customer care is essential when dealing with any business, but it’s especially important when working with freight forwarders. You may not know how they will communicate with you while working with them, but you can get a good understanding of their customer care when beforehand by asking them questions and taking note of how long they take to respond to you or how willing they are to help.
